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Privacy Policy

Last updated: 9 July 2026

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TenShodō (“we”, “us”, “our”) provides online programs, cultural workshops, martial arts and calligraphy events, and an online art shop. We are committed to protecting your privacy and handling your personal data with care, transparency, and respect.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase products, join events, or participate in online programs.

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1. Data Controller

TenShodō Based in Turin, Italy Contact: info@tenshodo.com (Replace with your actual email)

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2. What Personal Data We Collect
 
A. Information you provide directly

  • Account details — name, email, password (for online programs or shop accounts)

  • Purchase information — billing details, shipping address, order history

  • Event registrations — name, email, attendance preferences

  • Workshop participation — optional notes or messages you send us

  • Contact forms — inquiries, feedback, or requests

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B. Automatically collected data

  • IP address

  • Device and browser type

  • Pages visited and interaction data

  • Cookies (see Section 10)

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C. Payment information

Payments are processed securely through third‑party providers (e.g., Wix Payments, PayPal, Stripe). We do not store your full credit card details.

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3. How We Use Your Data

 

We use your information to:

  • Provide access to online programs

  • Manage event registrations and attendance

  • Process art shop orders and deliveries

  • Send confirmations, updates, or important service messages

  • Improve our website and user experience

  • Comply with legal obligations (tax, accounting, GDPR)

We do not sell or rent your data.

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4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Contract performance — to deliver services or products you purchase

  • Consent — for newsletters, marketing, or optional data you provide

  • Legitimate interest — to improve our services and protect our platform

  • Legal obligation — tax, accounting, fraud prevention

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5. How We Store and Protect Your Data

Your data is stored securely through our website platform (Wix) and trusted service providers. We use:

  • Encrypted connections (HTTPS)

  • Secure servers

  • Access controls

  • Regular security monitoring

We retain your data only as long as necessary for the purposes described above.

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6. Sharing Your Data

We may share your data with:

  • Service providers (Wix, payment processors, email platforms)

  • Delivery partners (for art shop orders)

  • Legal authorities when required by law

These partners only receive the minimum data needed to perform their services.

We do not share your data with advertisers or unrelated third parties.

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7. International Transfers

Some service providers may store data outside the EU. When this happens, we ensure GDPR‑compliant safeguards such as:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Secure transfer mechanisms

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8. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your data (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at: andrea.tenshodo@gmail.com

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9. Online Programs & Events

When you join an online program or event:

  • We collect your registration details

  • We may store attendance records

  • We may send reminders, updates, or follow‑up materials

  • If sessions are recorded, you will be informed and asked for consent

  • Your participation data is used only to deliver the program or event

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10. Art Shop

When you purchase from our shop:

  • We collect order, billing, and shipping information

  • Payments are processed securely by third‑party providers

  • We may contact you about your order status or delivery

  • We keep purchase records for tax and accounting purposes

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11. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable essential site functions

  • Improve performance and analytics

  • Remember your preferences

  • Support secure login and checkout

You can manage or disable cookies through your browser settings.

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12. Email Communications

We may send:

  • Service emails (confirmations, reminders, updates)

  • Optional newsletters or announcements (only with your consent)

You can unsubscribe at any time.

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13. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors without parental consent.

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14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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15. Contact Us

For questions or requests regarding your privacy:

TenShodō Email: andrea.tenshodo@gmailcom

Location: Turin, Italy

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